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About Urban Pathways

Our Mission:  As a data-driven and innovative leader, Urban Pathways ensures that homeless and at-risk New Yorkers have the housing, services and support they need to be self-sufficient.

Our Vision:  Urban Pathways will be a leader in creating a society in and around New York City in which our clients achieve and sustain independence, stability and wellness as fully integrated members of their communities.

Founded in 1975, Urban Pathways (UP) is a not-for-profit, social service and supportive housing organization serving homeless adults in the New York Metropolitan Area.

Current Programs Include:
  • Six Outreach Programs
  • One Drop-In Center
  • Two Safe Havens
  • Five supportive housing residences (three additional under construction)
  • One permanent housing apartment building (one additional under construction)
  • 170-unit Scattered-Site Housing Program
  • Vocational Training and Readiness Programs

Organizational History
  • 1980:  Established the first drop-in center in the country serving only women, the Antonio G. Olivieri Center for Homeless Women in Manhattan.

  • 1981:  Opened The Travelers Hotel in Manhattan, a transitional shelter housing 36 homeless women and men.

  • 1988:  Opened The Open Door, a drop-in center behind the Port Authority Bus Terminal.

  • 1989:  Developed Cluster Housein Manhattan, a supportive housing residence for formerly homeless, mentally ill and dually diagnosed women providing a safe, caring environment with a network of services to prevent hospitalization and a return to homelessness.

  • 1996:  Launched the Assessment, Diagnostic and Engagement (A.D.E.) Outreach Program to reach a population of alienated and underserved homeless adults on the street.

  • 1997:  Opened Ivan Shapiro Housein Manhattan, a supportive housing residence for mentally ill men and women; launched Operation Alternative, a program providing outreach and referral services to homeless individuals in and around the Port Authority Bus Terminal and around the entrance to the Lincoln Tunnel.

  • 2000:  Launched the George Washington Bridge Bus Station Outreach Program and the ESTEEM (now UPwards) Job Training and Readiness Program.

  • 2005:  Launched the AMTRAK Penn Station Program and PATH Outreach Program to provide outreach and referral services to homeless individuals in and around the Pennsylvania Station/New York complex and in the PATH stations on the Sixth Avenue Corridor.

  • 2007:  As part of the Manhattan Outreach Consortium, began to provide expanded outreach in order to move at least 812 chronically street homeless adults into permanent housing by 2009; converted The Travelers Hotel into the Travelers Safe Haven, a low-threshold residence with a single goal of moving clients onto permanent housing.

  • 2008:  Launched the Flatiron BID Outreach Program, closed the George Washington Bridge Bus Station Outreach Program and Operation Alternative and brought the first 26 units of our Scatter-Site Housing Program on line.

  • 2009:  Launched the Fashion Center BID Outreach Program; started development activities on five new supportive housing residences; added 36 additional units to the Scatter-Site Housing Program.

  • 2010:  Opened the Hegeman Safe Haven in East New York for 55 clients; added 40 more units to the Scatter-Site Housing Program; following City cuts, closed The Open Door and converted the Antonio G. Olivieri Center into a facility.

  • 2011:  Began an $11 million renovation to transform Cluster House into a supportive housing residence based on our successful Ivan Shapiro House model; opened Hughes House, a 55-unit supportive housing residence in the South Bronx; and added 64 units to the Scatter-Site Housing Program.

  • 2012:  Opened The Residence at Hallet's Cove House,in Astoria, Queens a 50-unit supportive housing residence, with 100% occupancy; closed the AMTRAK Penn Station Outreach Program and finished contract with the Manhattan Outreach Consortium.


    • Opening Cluster House and Clinton Avenue Apartments in September.
    • Breaking ground on the Boston Road Apartments.
    • Breaking ground on the 162nd Street Apartments.
    • Re-launching Operation Alternative at and around the Port Authority Bus Terminal; and,
    • Entered into an agreement with SoBRO to develop a 95-unit supportive housing residence; SoBRO is the owner/developer, and Urban Pathways is the on-site service provider to 57 units housing a special needs population.