Share Your Lunch
Become a monthly donor and help eliminate chronic homelessness
Share Your Shares
Home Page

Who We Are

Urban Pathways' services are available to all homeless and formerly-homeless adults, including those that are seriously and persistently mentally ill and/or chronically homeless, those with substance abuse problems and dual diagnoses (mentally ill and chemically addicted).  Through consistent engagement, individualized treatment and links to a wide network of services within and outside our programs, these programs help consumers move toward stability, independence, re-housing and recovery.

We provide leadership in addressing the causes of homelessness and developing comprehensive solutions.   Ultimately we help men and women leave the streets and find permanent shelter, develop self-respect and achieve independence and self-sufficiency.


Who We Serve

Urban Pathways serves seriously and persistently mentally ill homeless adults, including those with substance abuse problems, and dual diagnoses (mentally ill and chemically addicted.)  Through consistent engagement, individualized treatment and links to a wide network of services within and outside our programs, these programs help consumers move toward stability, independence, re-housing and recovery.

Our clients are 67% male, approximately 32 years of age and 99% live below the poverty level.   They are 53% African American, 24% Caucasian, 20% Hispanic, 2% Asian/Pacific Islander and 1% Native American.


Our History

Founded in 1975 (incorporated in 1977) as the West Side Cluster of Centers and Settlements, UP was originally comprised of a coalition of neighborhood centers and settlement houses located on Manhattan's Westside.   The organizational history includes the development of the following programs, all of which are current and in operation:
  • 1980:  Established the first drop-in center in country serving only women, The Antonio G. Olivieri Center for Homeless Women.
  • 1981:  Opened The Travelers Hotel, as a transitional shelter serving 36 homeless women and men.  In 2007 this program was transitioned from a shelter to a safe haven, serving chronically homeless men with long histories of sleeping on City streets.
  • 1988:  Opened The Open Door, a drop-in center behind the bus terminal to provide drop-in services to a larger population of young, substance abusing males, along with a smaller number of women.
  • 1989:  Opened Cluster House, a community residence for formerly homeless mentally ill and dually diagnosed women providing a safe, caring environment with a network of services to prevent hospitalization and a return to homelessness.
  • 1996:  Started the Assessment, Diagnostic and Engagement (A.D.E.) Outreach Program to reach a population of alienated and underserved homeless adults on the street.
  • 1997:  Opened Ivan Shapiro House, a supportive housing residence for seriously and persistently mentally ill homeless men and women, opened its doors.  In addition, started Operation Alternative, an outreach and referral program providing outreach and referral services to homeless individuals in and around the Port Authority Bus Terminal and around the entrance to the Lincoln Tunnel.
  • 2000:  Launched the George Washington Bridge Bus Station Outreach Program, an outreach and referral program providing outreach and referral services to homeless individuals in and around the Port Authority's George Washington Bridge Bus Terminal.
  • 2005:  Implemented the AMTRAK Penn Station and PATH Outreach Programs to provide outreach and referral services to homeless individuals in and around the Pennsylvania Station/New York complex.
  • 2007:  Took ownership of a vacant lot in the South Bronx to build a new supportive housing residence, Hughes House, for seriously and persistently mentally ill, homeless adults.  Started, as part of the Manhattan Consortium, a group of seven Manhattan-based homeless services organizations contracted by the City, carrying out a borough wide outreach initiative designed to reduce homelessness in Manhattan by to helping 812 chronically homeless adults move from the street to permanent housing by the winter of 2009.  Contracted by the City to open and operate The Scatter-Site Apartment Program for 26 homeless New Yorkers with special needs.   Finally, converted the Travelers Hotel to the Travelers Safe Haven, a low-threshold transitional housing option for chronically street homeless adults not willing to enter the traditional shelter system and/or who have historically not accepted other placement options.

We Know ...

The causes of housing insecurity and homelessness are multifaceted and effective intervention strategies require understanding individual and multiple causes of homelessness.  Concrete services, linkages, intake, counseling, referral and follow through are all maximized through individually tailored intervention strategies that consistently engage and motivate clients.  Our goal is to identify all possible resources and barriers and to develop an individualized and community-centered prevention strategy that not only prevents homelessness, but also seeks to mitigate future risk factors and maximize stability.


Click Here for Quick News