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Senior Managers
Frederick Shack, LMSW
Executive Director
Frederick Shack joined Urban Pathways in January 2005 as Executive Director. Under his direction, and
in support of the Mayor's plan to reduce homeless by two-thirds, the organization is working to create 200 new units
of affordable, supportive housing for special needs, formerly homeless adults.
Mr. Shack is a founding member of the Tier II Coalition and served on the steering committee until the Coalition
was incorporated, after which, he was elected Vice President and served a member of the policy committee.
Subsequently he was elected President of the Coalition and served as an advisor to the committee responsible for the
creation of ASPHA. While President, Mr. Shack worked with the leadership at ASPHA to strengthen the
collaboration between the two organizations, resulting in a merged organization - The Council of Homeless Services and Policies.
Prior to joining Urban Pathways, Mr. Shack spent 14 years at HELP USA. His last position at HELP was Senior Vice
President of Client Services and Public Policy. Mr. Shack holds a Master's degree in Social Work and a Bachelor's
degree in psychology from Rutgers University. He is a member of the Board of the Homeless Services United, the
Human Services Council and The Coalition of Behavioral Health Agencies. In addition he is a Lecturer, teaching
a policy course at the Columbia University School of Social Work.
Lisa Lombardi, LMSW
Deputy Executive Director
Lisa Lombardi joined Urban Pathways in March 2009 as Deputy Executive Director. Her responsibilities include oversight
of outreach , drop in and safe haven programs, ensuring program compliance with agency standards and government contracts, laws
and regulations, and coordinating agency responses to RFPs.
Prior to joining Urban Pathways Ms Lombardi worked at HELP USA for over 15 years in various roles, the most recent being as Vice
President in the New York Central Office. She also worked previously at St. Christopher-Ottilie, maintained a private
practice, and was an adjunct professor at Fordham University School of Social Work.
Ms. Lombardi is an LMSW and holds a BSW, MSW, and post-masters degree in clinical practice from Adelphi University.
Nancy Crystal, MBA, MSW, SPHR
Director of Human Resources
Nancy Crystal joined Urban Pathways as the Director of Human Resources in March 2008. Her primary
responsibilities include staff and leadership development, administration of compensation and benefits,
recruitment and hiring, employee relations, human resource information systems, and administrative and
operational policies and procedures.
Prior to joining the Urban Pathways team, Ms Crystal served as Human Resource Manager at the 1199SEIU Benefit
and Pension Funds and the Director of Human Resources at the 1199 Home Care Industry Benefit Funds.
Ms. Crystal also served as the director of a variety of home health care agencies, as well as the Director of
Queens Contract Management at the NYC Department for the Aging.
Ms. Crystal holds an MBA from Baruch College, an MSW from Columbia University and a Bachelor’s degree from SUNY Buffalo.
She is certified as a Senior Professional in Human Resources (SPHR).
Bridget Gonzalez
Director of Facilities and Asset Management
Bridget Gonzalez joined Urban Pathways February 2013 as the Director of Facilities and Asset Management. Her primary
responsibilities are to help establish and maintain a level of pride in the performance and appearance of Urban Pathways buildings
by ensuring the property remains a safe, comfortable home that our clients can be proud to reside in.
Ms. Gonzalez has over 20 year's experience in all aspects of the residential property management industry, rehabilitating and developing properties
in and with the City of New York and has been working in the affordable housing community since 2006. Her last two
re-hab projects for H.P.D. and H.U.D. were of a $90 million 600 Units project as well as a $60 million 350 units project in the Lower
East Side of Manhattan.
She is associated with a number of local community and industry groups, including NYARM (New York Apartment Residential Mangers), Currently
Executive Vice President of NYCHCC, (New York City Hispanic Chamber of Commerce) and was the New York State President of Hispanics in Real
Estate and Construction as well as participating in the P.E.N.C.I.L. program (Principal for a Day). Ms. Gonzalez has received
several industry awards for her innovative management skills.
Ariana Saunders
Director of Quality Improvement
Ariana Saunders joined Urban Pathways in January 2012. Her primary responsibilities are ensuring the agency is in compliance
with city, state, federal regulations as well as developing an ongoing Quality Improvement Plan.
Before joining the agency, Mrs. Saunders worked in the field of program evaluation and applied research for over 10 years, serving as
both an internal evaluator and consultant for non-profits and academic organizations. Most recently she served as the Director
for Evaluation, Planning and Research for HeartShare Human Services of New York.
Mrs. Saunders received her bachelor's degree in Psychology from U.C.L.A. and master's degree in Applied Social Psychology from Claremont
Graduate University. She is an active member of the American Evaluation Association, having contributed to their online blog
and a published forum in the American Journal of Evaluation.
Fernando Soto, CPA
Director of Finance
Fernando Soto joined Urban Pathways in January 2007 as Director of Finance. He is responsible for managing
the fiscal department and as such oversees budgeting, billing, payroll, A/P, filing accountability reports and reporting
for multiple program sites. In addition, Mr. Soto serves as the organization's liaison to government funding
agencies including the NYC Department of Homeless Services, The NYC Department of Mental Health, the NYS Office of Mental
Health and the Port Authority.
Mr. Soto is also an accounting instructor at Berkeley and Manhattan Colleges. For the 28 years prior to
joining Urban Pathways and becoming an instructor, Mr. Soto held three consecutive positions: Chief Financial
Officer for HELP USA in New York, General Auditor for Smith Barney, Inc. and an auditor at Arthur Andersen & Co.
Mr. Soto holds a Bachelor Degree from New Mexico State University and a Master's Degree from Fordham University.
Karen Trella
Development Director
Karen Trella is the Director of Development, overseeing all fundraising and communications activities for Urban Pathways.
Since joining the organization in May 2005, Ms. Trella has been working on a strategic plan to increase private-sector support,
and to raise the visibility of the organization by promoting its successes through the website, printed materials and a public
relations program.
Prior to joining Urban Pathways, Ms. Trella served as the Deputy Executive Director of Neighborhood Housing Services of New
York City and the Development of Director of Common Ground Community. Ms. Trella is a graduate of Florida State
University with a Master's degree in art history and Bachelor's degrees in art history and statistics.
She is on the City Limits/CUF Board of Directors.
Andrew Brodsky
Assistant Director of Finance
Andrew Brodsky joined Urban Pathways in June 2012. He is responsible for daily management of the fiscal department including
cash management, billing, payroll and A/P. In addition, Mr. Brodsky also serves as the organization's liaison to government
funding agencies including the NYC Department of Homeless Services, The NYC Department of Mental Health and the NYS Office of Mental Health.
For the 12 years prior to joining Urban Pathways Mr. Brodsky worked in both non-profit and for profit sector, which included Accounting
Manager at HELP USA Inc., Accounting Manager at Wildcat Services Inc., Accounting Manager at EYPMCF, which was acquired by Hewlett
Packard, as well as an Accounting Consultant at National Grid.
Mr. Brodsky holds a Bachelor Degree from the College of Staten Island and is presently pursuing CPA certification.
Program Directors
Tracy Coit, LMSW
Hegeman Safe Haven
Vijaya Dasary, MS, MED
Hughes House
Jamel Garner
Outreach
Robert Kennedy, MA
The Olivieri Drop-in Center
Shakira A. Kennedy, PhD
The Residence at Hallet's Cove
Joseph Micali, MPA
Scatter Site Housing
Beverly Mosquera, MS, MD
Travelers Safe Haven
Jason Olko, MS Ed, CRC
UPWards (Vocational Training Program)
Gary Wickham, LCSW-R, PhD
Ivan Shapiro House & The 53rd St. Apartments
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