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George Washington Bridge
Bus Station Outreach Program
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In October 2000, Urban Pathways received the contract for an outreach program from the Port Authority
of NY and NJ at the George Washington Bridge Bus Station. The office is located on the
lower level of the bus station where homeless individuals are self-referred, referred and/or
escorted by the Port Authority police or other providers in NY and NJ. Staff members
perform outreach in and around the bus station daily.
Most served at the bus station are NYC homeless or stranded residents from different Counties of N.J.
where there is a lack of available services. The outreach team creatively addresses the
needs of its client population by providing engagement, assessment, case management, and referral
services in order to reduce recidivism. The program facilitates harm reduction supplies,
maintains strong ties to the community's other service providers, and has instituted an intensive
one-on-one case management approach.
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Services
- Referrals to Government and Community Agencies
- Drug Addiction Counseling and Referrals
- Harm Reduction Supplies and Literature
- Case Management
- Advocacy
- Housing Placements
- Food and Clothing (As available)
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Client Demographics
| | Age
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| | 18-30 | 10.9% |
| | 31-40 | 27.1% |
| | 41-50 | 39.5% |
| | 51-60 | 19.0% |
| | 61+ | 2.9% |
| | Unknown | 0.6% |
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| | Diagnosis
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| | Mental health condition only | 6% |
| | Substance abusers only | 42% |
| | Mentally ill and substance abuse | 42% |
| | Unknown or None | 10% |
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Notable Accomplishments
- 353 Unduplicated clients served
- 1,693 Referrals, including 301 to Detoxification Programs
- Building Strong Community Partnerships
- Continuation of our Harm Reduction Program
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Partners
- NYC Department of Homeless Services
- Port Authority of NY and NJ
- The Washington Heights CORNER Project
- The Bridge, Inc.
- Bayley Seton Hospital
- The Faith Foundation
- The Partnership For The Homeless
- Northern Manhattan Improvement Corp.
- St. John's Hospital
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