SENIOR STAFF BIOGRAPHIES
Frederick Shack, LMSW
Chief Executive Officer
Mr. Shack joined Urban Pathways, a not-for-profit, social service and supportive housing organization serving homeless adults in the New York Metropolitan Area, in January 2005 as Executive Director. Mr. Shack was a founding member and past president of Homeless Services United, a coalition of agencies serving homeless New Yorkers. Prior to joining Urban Pathways, Mr. Shack spent 14 years at HELP USA. His last position at HELP was Senior Vice President of Client Services and Public Policy.
Mr. Shack holds an MSW and BA in psychology from Rutgers University. He is currently the Vice-Chair of the Board of the Human Services Council of New York, Vice-Chair of the Board of the Supportive Housing Network of New York and a member of the Board of the Homeless Services United. In addition he is a Lecturer, teaching a homeless policy and a field supervision course at the Columbia University School of Social Work. He authored the section on “Poverty, Housing Policy and Homelessness in NYC” in NASW-NYC’s Poverty Toolkit.
Ronald Rosado Abad
Chief Operating Officer
Mr. Abad has more than twenty years of experience in executive positions in the fields of homelessness services, social services, and health care, Prior to his position as Chief Operating Officer of Urban Pathways, he served as the Assistant Commissioner of the New York City Department of Homeless Services in the areas of capacity planning and development, budget, procurement and administration. Mr. Abad has also held executive positions at are human-services providers, including Vice President at Housing Works. His work experience has included financial management, contract management and negotiations, program management and development, operations, and capital development.
Mr. Abad holds a Bachelor of Arts degree from Howard University and a Juris Doctor degree from Boston College Law School. He has also completed Executive Education and certificate programs from the Harvard Law School Program on Negotiation for Senior Executives, the Harvard John F. Kennedy School of Government on Performance Measurement for Effective management of Nonprofit Organizations, Real Estate Development from New York University’s Real Estate Institute and Construction Management from the New York Real Estate Insititute.
Chief Financial Officer
Robert McPhillips joined Urban Pathways in 2014 at its Chief Financial Officer. Prior to joining UP, Mr. McPhillips was Chief Financial Officer of Broadway Housing Communities, a developer of housing in Harlem and Washington Heights. He previously worked for two decades in the private sector, as Assistant Treasurer of Dun & Bradstreet Corporation and Assistant Treasurer of Pharmacia Corporation.
Mr. McPhillips holds a Master’s Degree from Yale University, School of Organization and Management and a Bachelor’s of Science Degree from the University of Virginia.
Lisa Lombardi, LMSW
Deputy Executive Director
Lisa Lombardi joined Urban Pathways in 2009 as Deputy Executive Director. In this position, she oversees the organization’s outreach, drop-in and safe haven programs; ensures program compliance with agency standards and government contracts, laws and regulations; and coordinates Urban Pathways’ response to Requests for Proposals (RFPs).
Prior to Urban Pathways, Ms. Lombardi spent more than a decade at HELP USA in various roles, including Vice President of the New York Central Office. Prior to HELP USA, Ms. Lombardi worked at St. Christopher-Ottilie, maintained a private practice, and served as an adjunct professor at the Fordham University School of Social Work.
Ms. Lombardi is an accredited LMSW and holds, Bachelor’s, Master’s and post-Master’s degrees in clinical practice from Adelphi University.
Ian Alcazar, LCSW
Deputy Executive Director
Mr. Alcazar joined Urban Pathways in February 2016. He has more than 23 years of experience in the field of social service, 14 years in an executive management role.
Prior to his position as Deputy Executive Director at Urban Pathways, Mr. Alcazar was a vice president at Phoenix House of New York, overseeing the New York region’s insurance business development and utilization management, admissions, and building community relationships.
Mr. Alcazar is an accredited LCSW, a 2015 Fellow of the highly esteemed Aspen Institute and a 2014 participant of the prestigious American Express Leadership Academy. He holds a Master’s degree in Program Administration and Clinical Practice from the Hunter College School of Social Work and Bachelor of Arts degree from CCNY.
Nancy T. Olecki
Director of Development
Nancy T. Olecki joined Urban Pathways as Director of Development in July 2015. Ms. Olecki works closely with Urban Pathways’ senior staff and Board of Directors to ensure their continued involvement in and support of Urban Pathways as it enters its fifth decade of providing housing and supportive services to more than 2,000 homeless men and women each year. Ms. Olecki also engages other strategic partners, including foundations, corporations, and individuals, to further the goals of the organization and increase its presence in the philanthropic community. Ms. Olecki works closely with her staff and others to create marketing and communications strategies to increase awareness of our mission and activities.
Before joining Urban Pathways, Ms. Olecki was the Director of Development at The Doe Fund, overseeing a full spectrum of fund-raising and marketing activities. Prior to her tenure at The Doe Fund, Ms. Olecki oversaw marketing and special events in both the financial and luxury retail industries.
Ms. Olecki holds a Bachelor’s Degree from Marist College and a Master’s Degree in Culture and Communication from New York University, Steinhardt School of Education.
Nancy Crystal, MBA, MSW, SPHR
Director of Human Resources
Nancy Crystal joined Urban Pathways as its Director of Human Resources in 2008. As Director, her responsibilities include staff and leadership development, administration of compensation and benefits, agency-wide recruitment and hiring, employee relations, human resources information systems management, and administrative and operational policies and procedures.
Prior to joining Urban Pathways, Ms. Crystal served as Human Resource Manager at the 1199SEIU Benefit and Pension Fund and the Director of Human Resources at the 1199 Home Care Industry Benefit Funds. Ms. Crystal also served as Director at a variety of home health care agencies, as well as the Director of Queens Contract Management at the New York City Department of Aging.
Ms. Crystal received an MBA from Baruch College, an MSW from Columbia University and a Bachelor’s Degree from SUNY Buffalo. She is also certified as a Senior Professional in Human Resources (SPHR).
Chief Compliance Officer
Ariana Saunders joined Urban Pathways as Director of Quality Improvement in 2013, promoted to Chief Compliance Officer in 2015. As Chief Compliance Officer, Ms. Saunders is responsible for overseeing and monitoring UP’s compliance program, which includes training staff on the organization’s Code of Conduct; planning, developing and implementing compliance policies and procedures; directing and monitoring internal audits; maintaining a reporting system (hotline); responding to concerns, complaints, and questions related to the Compliance Plan; and investigating and acting on issues related to compliance. In addition, her ongoing duties as Director of Quality Improvement include ensuring that the organization is in compliance with federal, state, and local regulations, as well as developing an ongoing Quality Improvement Plan.
Before joining Urban Pathways, Ms. Saunders worked for over a decade in the field of program evaluation and applied research, serving as both an internal evaluator and consultant for non-profit and academic organizations. Most recently, Ms. Saunders served as the Director for Evaluation, Planning and Research for HeartShare Human Services of New York.
Ms. Saunders received a Master’s Degree in Applied Social Psychology from Claremont Graduate University and a Bachelor’s Degree in Psychology from UCLA. She is an active member of the American Evaluation Association, contributing to its online blog and a published forum in the American Journal of Evaluation.
Andrew Brodsky joined Urban Pathways in 2014. As Controller, he works closely with the Chief Financial Officer, senior staff and accounting staff to ensure that day-to-day accounting operations run smoothly, and prepares monthly and quarterly reports to be submitted to management and the Board of Directors.
Prior to joining Urban Pathways, Mr. Brodsky worked in numerous public and private firms, including HELP USA, Wildcat Service Corporation, HPI International, and National Grid. He holds a Bachelor’s Degree in Accounting from the College of Staten Island in New York.
Nicole Bramstedt, Esq., MPP
Director of Policy
Nicole Bramstedt has headed Urban Pathways’ policy and advocacy efforts since July 2014, becoming Director of Policy in November 2015. In this role, Ms. Bramstedt has been integral in ensuring that Urban Pathways is a leading voice in policy debates that affect the homeless and the human-services nonprofit workforce in New York City. Most recently, these efforts include ensuring that a new “New York/New York IV” supportive housing program is crafted by New York City and State officials, as well as ensuring City and State involvement in the human-services nonprofit workforce.
In addition, Ms. Bramstedt coordinates and facilitates client advocacy groups at each Urban Pathways program site, as well as agency-wide meetings. Bi-weekly groups provide clients with an opportunity to air their concerns, improve their self-advocacy skills, as well as to learn the value of group advocacy in making their voices heard in policy debates.
Prior to joining Urban Pathways, Ms. Bramstedt held policy positions at New York City-area nonprofits including the Urban Justice Center and the Institute for Children, Poverty, and Homelessness. She was also an Agency Attorney with the New York City Department of Homeless Services.
Ms. Bramstedt holds a Bachelor of Science degree from the University of California at Irvine, and Master of Public Policy degree from the UCLA School of Public Affairs, and a Juris Doctorate from CUNY School of Law.
Sirio Flores, P.E.
Director of Facilities
Sirio Flores joined Urban Pathways as its Director of Facilities in May 2015. In this position, he is responsible for ensuring the smooth operation of all Urban Pathways’ facilities throughout the City, as well as working closely with contractors and others involved in new supportive housing projects.
Prior to Urban Pathways, Mr. Flores headed his own consulting firm specializing in facilities planning, operations and renovations. He has also worked in various positions in the public and private sectors.
Mr. Florio holds a Bachelor of Science degree in Mechanical Engineering from City College of New York. He is also a licensed Professional Engineer and Master Plumber.