Frederick Shack, LMSW

Chief Executive Officer
Frederick Shack is Chief Executive Officer at Urban Pathways, a leading nonprofit serving homeless New Yorkers.  He began his tenure at Urban Pathways as Executive Director in 2005, after serving 14 years as Senior Vice President of Client Services and Public Policy at HELP USA.  Under Fred’s leadership, Urban Pathways has become one of the largest providers of supportive housing in the city, with more than 800 transitional, permanent, and low-income units in the Bronx, Brooklyn, Manhattan, and Queens.


Fred is active in training the next generation of advocates for the homeless as a Lecturer at the Columbia University School of Social Work, teaching homeless policy and field supervision. He is the Vice-Chair of the Board of the Human Services Council of New York, Vice-Chair of the Board of the Supportive Housing Network of New York (SHNNY), former member of the Board of Homeless Services United, and a former member of the Board of the National Association of Social Workers (NASW)  New York Chapter. He currently serves as a member of the Mayor’s Non-Profit-Resiliency Committee and was formerly a member of the Mayor’s Supportive Housing Task Force.

Fred holds a BA in Psychology and an MSW degree from Rutgers University.

Mark Hurwitz, ESQ.

Chief Operating Officer
Mark Hurwitz came to Urban Pathways as Chief Operating Officer in 2018, having most recently served as Chief Strategy Officer at the Fortune Society.  Mark brings more than 25 years of expertise in issues relating to homelessness, mental illness, and substance abuse to his position at Urban Pathways, having worked in the nonprofit sector at Project Renewal, Palladia, and Services for the Underserved. He is a member of the Board of Homeless Services United. Mark was Deputy Commissioner at the New York City Department of Homeless Services, where he was responsible for all DHS-funded programs for homeless single adults.  Mark also founded the Mental Health Project at the Urban Justice Center, where he advocated on behalf of homeless individuals with mental illness.

Mark graduated Harvard University with a BA in Economics and holds a JD from Columbia Law School.

Robert McPhillips

Chief Financial Officer
Robert McPhillips was Chief Financial Officer at Broadway Housing Communities prior to coming to Urban Pathways in 2014. At Urban Pathways, Bob is responsible for all financial aspects of the organization – including housing development, programs, and compliance with public and private funding requirements.  Before joining the nonprofit sector, Bob worked in the private sector for two decades as Assistant Treasurer for the Dun & Bradstreet Corporation and Assistant Treasurer of Pharmacia Corporation.


Bob hold a BS from the University of Virginia and an MS from Yale University’s School of Organization and Management.

Lisa Lombardi, LMSW

Deputy Executive Director
Lisa Lombardi has been with Urban Pathways since 2009, overseeing the organization’s outreach, drop-in center, and safe haven programs – which are key to Urban Pathways’ mission of helping homeless New Yorkers find their way home – as well as its permanent supportive housing.  Lisa’s position at Urban Pathways is the latest in a career devoted to the underserved, including clinical leadership positions at HELP USA and St. Christopher-Ottilie.  Lisa also served as an adjunct professor at the Fordham School of Social Work.


Lisa is a LMSW and holds undergraduate, graduate, and post-graduate degrees in Clinical Practice from Adelphi University.

Nancy Southwell, MSW

Deputy Executive Director
Nancy Southwell has been Deputy Executive Director at Urban Pathways since May 2018, with organizational responsibility for supportive housing.  She brings with her more than two decades of experience in developing and managing programs in housing, homelessness, health, mental health, and substance use disorders and treatment.  Her most recent position was Senior Vice President at Services for the Underserved, where she oversaw the Homeless Services and Veteran Services divisions.

Nancy has a BS in Psychology from Fordham University and an MSW from the Hunter College School of Social Work.

Marilyn Andzeski 

Director of Facilities
Marilyn Andzeski joined Urban Pathways in 2017 with more than a decade of experience in real estate operations and facilities administration in both the private and public sectors.  This experience enables Marilyn to realize significant cost savings and improve operational performance across Urban Pathways’ programs.


Prior to Urban Pathways, Marilyn served as Director of Renovations and Facilities Administration for Success Academy Charter Schools, where she oversaw the renovation of more than 40 large-scale projects.

Jacqueline Bausch, Esq.

General Counsel
Jacqueline Bausch is Urban Pathways’ first in-house general counsel, bringing extensive legal and governance expertise in the nonprofit sector to the organization.  Prior to joining Urban Pathways, Jacqueline worked for many years as Vice President, Deputy General Counsel, and Assistant Secretary for the New York Public Library.  She had previously been affiliated with the law firm of Davis Polk & Wardwell.


Jacqueline received a BA from the University of Virginia and a JD from the New York University School of Law.

Andrew Brodsky

Andrew Brodsky has been Controller at Urban Pathways since 2014.  He works closely with the Chief Financial Officer, and other members of the senior management team, and leads the accounting team to ensure that the organization complies with funders’ accounting and financial reporting requirements, and that day-to-day accounting operations run smoothly.  His prior experience in the public and private sectors include accounting positions with HELP USA, Wildcat Service Corporation, HPI International, and National Grid.

Andrew has a BA in Accounting from the College of Staten Island.

Nancy Crystal, MBA, MSW, SPHR

Director of Human Resources
Nancy Crystal has been Urban Pathways’ Director of Human Resources since 2008, bringing career experience in human resources management to an organization with more than 340 full- and part-time staff.  This experience has enabled Nancy to modernize and update human resources systems and capabilities, including compensation and benefits, recruitment and hiring, information systems management, and administrative and operational policies and procedures.


Nancy received her undergraduate education at SUNY Buffalo, an MSW from Columbia University, and an MBA from Baruch College. Nancy is also certified as a Senior Professional in Human Resources (SPHR).

Lillian Rountree

Director of Development and Communications
Lillian Rountree came to Urban Pathways in 2018 from Clarke Schools for Hearing and Speech where she served as Chief Development Officer and led the organization’s fundraising across four states.  She brings more than a decade of experience as a fundraiser and 20 years in nonprofit management.   Lillian is committed to issues surrounding underserved populations and homelessness.  She engages a range of philanthropic partners – including individuals, corporations, and foundations – to increase the organization’s ability provide housing and services to homeless men and women in New York.


Lillian holds a BA in Education and Human Development from George Washington University and an MA in Adult Learning and Leadership from Teachers College, Columbia University. She is a member of the Association of Fundraising Professionals and Women in Development.

Kilara Soltanoff, LMSW, MPA

Chief Compliance Officer
Kilara started at Urban Pathways as the Quality Improvement Analyst in 2014 with about 10 years of experience in the nonprofit sector, particularly within the mental health and housing field. She was later promoted to Director of Quality Improvement and currently serves as the Chief Compliance Officer. Kilara’s focus is on quality improvement, regulatory compliance, data analysis and program evaluation. She is passionate about improving systems to enhance service delivery for at-risk and under-served populations through high quality and person-centered programming.

Kilara is a licensed social worker who holds a BA in Political Science from Stony Brook University, a MPA from John Jay College of Criminal Justice and a MSW from the Silberman School of Social Work at Hunter College.